“I thought we decided”

If you’ve visited me in the past few years, you’ve seen this sign on my door.? We’re constantly looking at how to do meetings better, but this was one of our motivators.? We had so many meetings where the first segment of each was a rehash of the previous meting, trying to remember what decisions were made.

What’s the right answer for documenting meeting decisions, action items, information disseminated, etc.?? I don’t know, but we’ve sure found a lot of wrong answers :-(